Web App for Dispatchers
and Logisticians

Task Scheduling – full control over fieldwork

The dispatcher app is your command center for managing field teams. You can create schedules, add tasks, set deadlines, and track progress in real time. 

Worker assignment can be handled manually or automatically, depending on your needs and workflow. 

Task completion time tracking – efficiency at every work stage

See exactly how long specific actions take within a task (e.g., “diagnostics” vs. “part replacement”). This insight helps you quickly identify bottlenecks and streamline your field teams’ work. You also gain a reliable data source for client billing.

Client Appointment Scheduling – zero schedule conflicts

Schedule client meetings based on suggested available time slots. This prevents scheduling conflicts and lets you confirm appointment times much faster. 

Optimized Task Assignment – the best possible schedule guaranteed 

Choose manual task assignment or one of two automatic modes: minimizing resource usage or evenly distributing workload. GeoTask will select the right worker on its own. The system factors in their availability, skills, location, and the task deadline. As a result, you cut down on planning time and reduce unnecessary driving. 

Task monitoring – assess the situation at a glance

On Google Maps, the planner/dispatcher can see the current location of every worker and their status: online, offline, driving, or working. Pictograms and color-coding instantly tell you exactly what stage a task is at. 

Alerts – you won’t miss a thing!

Get instant notifications about crucial events, like an uncompleted task or a new high-priority assignment. This allows you to react immediately. 

Skills Matching – always the right person for the job

Define the competencies required to complete an order, and the system will ensure only someone with the right certifications is assigned to it. You’ll never accidentally send an unqualified worker to handle a complex breakdown. 

Quantitative Parameters – always the right payload

You can link tasks to a worker or vehicle using quantitative parameters, such as the number of packages or payload capacity. You can define the values and features of the vehicle used by the assigned crew right in the task details. This ensures routes and loads are always optimally matched. 

Customer and Location Module – your loyal customers in the best hands

A complete contact database of your customers and locations in a single view. Easily browse the full list of active orders and work history. You can create tasks individually or in bulk for any chosen location or customer. 

Warehouse Module – all your equipment info in one place

Gain total control over your equipment and materials. 

See what a technician has on hand, what was installed at the customer’s site, and what was collected. Easily account for used parts and materials in the field, and link a task to a specific, installed device. 

Automatic low stock alerts – end downtime caused by missing parts (new!)

GeoTask monitors inventory levels for you. When stock drops below a set threshold, the warehouse manager receives an SMS or email notification. Administrators can freely configure these thresholds (e.g., separate limits for expensive hardware and consumables). This way, crews don’t lose time waiting for parts. 

Customer Notifications – automate and streamline daily communication

Create, edit, and manage email and SMS messages sent to your clients. Notifications are triggered automatically by actions like scheduling an appointment, rescheduling, assigning a different crew, or creating/canceling a task. 

Self-Service Portal – fewer calls to customer service, greater convenience

Clients can check their task details on their own and reschedule appointments by selecting an open date and time slot. 

Advanced reports and BI – decisions driven by hard data (new!)

Generate reports on completed tasks, filled forms, GPS track compliance, productivity, driven routes, and sent SMS messages. With customizable, interactive BI dashboards, you can monitor your teams’ KPIs in real time. 

Address verification – check location accuracy before the team heads out (new!)

Every address is automatically verified via the Google Maps API. You can instantly spot unconfirmed addresses on the task list and correct them, ensuring your crew doesn’t waste time getting lost.

Task uploader – seamlessly import thousands of tasks

Upload an Excel file (.xlsx), preview the data before adding, and fix highlighted errors on the spot. You can even bulk-edit existing tasks. It’s a faster, safer, and far more convenient way to work with large volumes of data.

Filter templates on the task list – zero repetitive clicking (new!)

Save your favorite filter sets to your user account and apply them with a single click. Forget the tedious daily chore of manually setting up the same criteria.

Subcontractor management – total control over outsourced orders 

Do you outsource tasks to external companies? Do you act as a contractor for dispatching companies? Or perhaps you focus on managing a blended workforce of subcontractors and in-house teams? GeoTask adapts to your needs. Easily divide work among teams or assigned territories. At the same time, the system gives you full control over what information you share with partners, guaranteeing your data stays secure.