The GeoTask Field Service Management system provides daily support for dispatchers, planners, and field workers. It automates work scheduling, assists in overseeing field crews, and helps collect and analyze data regarding completed tasks. In the latest edition of GeoTask, we have introduced enhancements that make work in these areas even easier and faster. GeoTask 23 delivers even more efficient analysis of field-collected data, a more intuitive user experience, and features designed specifically for multilingual teams. Read the article to find out the details!
- A few words about GeoTask
- Rapid and intuitive data visualization and analysis: advanced reports
- Streamlined order search – filter templates
- Faster planning and task control – The smart task loader
- A new quality of work for field technicians – improved mobile app readability and intuitive navigation
- Simplifying work for international teams – easy language selection
- Complete cost control – material usage tabs within orders
- New to GeoTask? See why it’s worth implementing
- Discover how your field operations can run more smoothly!
What is GeoTask?
GeoTask is a Field Service Management system that allows you to streamline field operations, optimize task allocation, and monitor your mobile team in real time. The system consists of applications for both mobile workers and dispatchers/logistics managers.
- Planning time reduced by 80%
- Up to 40% more tasks completed
- Travel and overtime costs reduced by 30%
Rapid and intuitive data visualization and analysis: advanced reports
GeoTask 23 revolutionizes the way data is analyzed thanks to new, advanced reporting features.
GeoTask collects massive amounts of field data and handles the process exceptionally well. However, efficiently analyzing such a large volume of information has posed a challenge until now.
New reports are the answer to this problem. For instance, if you are the operations manager of a large service company and want to see which region generated the most delays in the last quarter, you no longer need to prepare a separate analysis; all you have to do is check the report in GeoTask.
What’s more, GeoTask 23 offers the ability to automatically send personalized summaries via email. This ensures that key decision-makers are always up to date with the most critical information, even without logging in to the application.
Streamlined order search – filter templates
In GeoTask 23, we have introduced task list filter templates. The goal is simple: to make the daily work of dispatchers faster and easier. Say goodbye to the time-consuming daily routine of manually setting search parameters.
Thanks to personalized templates, setting specific criteria (for example, “emergency orders” in the “Elkhart County” area) takes just one click. Filter templates not only save time but also ensure that no key information is overlooked. The templates are flexible. Each user can create, edit, or delete their own templates without affecting the workflow of other users.
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Faster planning and task control – the smart task loader
- Task preview and validation. You get a preview of tasks before they enter the system. Incorrect data is highlighted in red, accompanied by an explanation of the error.
- Quick error correction. You can correct data (e.g., a wrong address) directly in the loader table or download a file containing only the erroneous records for fixing.
- Mass task editing. You can do more than just add tasks; you can also bulk edit existing tasks and append new tasks to existing orders.
The loader provides unprecedented control over the quality of data entered into GeoTask and allows for mass order editing in mere moments.
A new quality of work for field technicians – improved mobile app readability and intuitive navigation
The mobile application is the primary tool for a field technician. In GeoTask 23, we focused on a radical interface refresh to make daily order handling faster and more pleasant.
We moved away from the previous blue color scheme in favor of modern grays and a cleaner graphic layout. The new design is easier on the eyes and clearer, which is crucial when working in difficult lighting conditions.
We also updated the button layout and status graphics. The new icons minimize the risk of mistakes when marking work progress.
Simplifying work for international teams – easy language selection
Service teams are becoming increasingly international. Previously, changing the language in GeoTask required changing the settings of the entire phone (system settings).
Now, employees can switch the language directly within the app and choose the one they feel most confident using (options include: English, Czech, Romanian, Serbian, Russian, and Ukrainian).
This solution breaks down communication barriers, speeds up new-hire onboarding, and eliminates errors caused by misunderstandings of system commands.
Complete cost control – material usage tabs within orders
The last, yet incredibly important change is the expansion of the order editor. We have added dedicated tabs that present material usage and equipment operations for the entire order. How does it work?
Suppose you are verifying the cost estimate for a complex installation repair that consisted of several separate tasks performed by different technicians. Previously, you needed to check the usage for each task separately and manually sum up the parts used.
Now, in a single view, you get a full summary of all materials and equipment operations linked to a specific order, covering all tasks performed within its scope. This solution significantly simplifies inventory control and speeds up client billing, especially for complex orders.
New to GeoTask? See why it’s worth implementing
If your company hasn’t yet experienced professional software for managing a mobile workforce, this is the perfect moment to change that. Why do companies choose GeoTask?
It optimizes routes and work schedules. The system automatically arranges schedules so that employees spend more time working and less time on the road.
It monitors field crews. You can see where your employees are and check the status of order completion in real time.
It eliminates paperwork. Reports, customer signatures, and photos are transmitted digitally immediately after the service is performed.
It is easy to scale. The solution works well for both smaller service companies and large enterprises with distributed infrastructure.