GeoTask 21: Experience How AI & Google Maps Transform Field Service Management

By 08/01/2025blog, news
GeoTask-21-ai-maps

Are you struggling with managing your fieldworkers effectively? Spending too much time planning routes while operational costs rise? We designed GeoTask, our Field Service Management system, to address these challenges. With its latest integration of Google Maps Route Optimization API, route planning now factors in not only traffic but also the costs associated with specific workers and vehicles. Additionally, new AI-supported forms streamline data collection in the field through voice recognition, making information entry faster and more organized. Curious about what else the latest GeoTask has to offer? Read on to find out!

The central theme of GeoTask’s latest update is integration and optimization. Version 21 emphasizes intuitive usability and enhanced work efficiency while continuing to focus on controlling and reducing operational costs.

Optimize Operational Costs with Google Maps Integration

Imagine planning multi-stop routes for your entire team or fleet while simultaneously optimizing operational costs. This is now a reality with GeoTask’s integration of Google Maps Platform Route Optimization API, which offers an alternative to GeoTask’s own optimization engine. With this tool, you can:

Plan optimal routes

considering current and forecasted traffic and road conditions.

Automatically schedule work

to minimize costs related to employee working hours, fuel consumption, and more.

Conduct advanced cost optimization

by modeling different operational parameters.

With Google Maps Route Optimization API you can:

  • Define different costs: Assign unique costs to companies, employees, vehicles, or teams. This helps ensure that high-cost resources are used judiciously, optimizing overall expenses.
  • Reflect cost structures: Accurately represent the costs of working with various subcontractors, enabling profitability analysis and spending optimization.
  • Configure costs in detail: Set parameters such as cost per working hour, fuel consumption per kilometer, or the cost of a failed task, allowing you to plan routes tailored to your budget.

The expanded optimization summary window in GeoTask provides dispatchers with full control over the optimization process. The summary includes detailed insights such as:

The number of teams and tasks included in the optimization

The number of assigned and unassigned tasks

Total travel and work time in the field

Distance traveled in kilometers

A list of unassigned tasks with explanations for their exclusion

The total cost of completing tasks

Accelerate Field Data Collection and Organize It Efficiently with AI-Powered Tools

In GeoTask 21, traditional forms have been enhanced with AI mechanisms to capture field data in a structured and efficient way. The collected information is then seamlessly transferred to the appropriate databases and systems for further analysis and processing. Whether it’s data related to telecommunications, energy, or heating networks, this information can be directly integrated into GIS or Network Inventory systems.

Our Mobile Data Collector (iMDC) allows fieldworkers to fill out forms using voice input, significantly improving the speed and ease of data collection.

Additionally, the quality of the captured information is ensured through the Regex input data validator, which enables the setting of specific numerical or alphabetical ranges. This feature helps eliminate incorrect entries in form fields, ensuring that only valid data is submitted.

You can learn more about iMDC on the solution’s page.

imdc-voice-data-collection

Organize Task Information for Your Own Locations

GeoTask 21 introduces the ability to manage data for your company’s own defined objects, not just client locations. If your company operates its own infrastructure that requires regular visits by mobile workers, you can now maintain a comprehensive history of tasks and installed equipment for each object. Additionally, you can easily view and plan future work for these locations.

Flexibly Manage Mobile Workers Across Regions

Unexpected absences? Seasonal workload increases? Major outages or new investments?

Whatever the challenge, GeoTask 21’s temporary region feature has you covered. This functionality allows you to assign workers to specific regions for a defined period, giving you the flexibility to respond swiftly to changing conditions and efficiently manage your workforce.

Streamline Workflow with Enhanced User Interface Features

Developing GeoTask, we’re committed to meeting user needs. That’s why we’ve introduced several user interface enhancements based on customer feedback, making the app easier, faster, and more efficient to use. Two major improvements include:

Bulk task parameter updates

Quickly edit entire groups of tasks when priorities or client agreements change. No more tedious individual updates!

Drawing region geometries directly in GeoTask

Create and modify task regions directly on the map within the GeoTask system, using KML-format files for faster and simpler adjustments.

Using an iPhone? You can now find the GeoTask app in the Apple App Store!

Discover More About GeoTask’s Latest Features

Wondering if our FSM software is a good fit for your business? Or already using GeoTask and considering upgrading to version 21?

Contact us, and we’ll gladly answer all your questions!

+ 48 22 848 73 13
GeoTask-contact

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